Frequently Asked Questions

  • How do I download AOL Computer Checkup?

    You simply provide us with your basic details and we'll provide you with a download of this product to help speed up and optimise your PC. We'll also send you an email with download details as well, in case you don't manage to download it after you've provided your details.

  • How do I get technical support for AOL Computer Checkup?

    For assistance with Computer Checkup please call us at 0808-234-9279 between 8AM to midnight GMT Monday through Sunday or click here.
    *Calls to this number are free from a UK landline; calls from a mobile may be charged and will vary in cost depending on your mobile phone provider.

  • Will Computer Checkup work on any PC?

    Given below are the minimum system requirements for Computer Checkup to work on your PC.

    • Microsoft Windows XP/Vista/Win 7 (both 32 and 64 bit)
    • 512 MB of RAM
    • 150 MB of disk space
    • Internet Explorer 6.0 with Service Pack 2 or later
    • Internet connection (broadband recommended)

  • How do I view my billing information/history?

    Click here and sign in with your email address (or username) and password. In the Price Plan section, click the Manage My Premium Services link. Select AOL Computer Checkup Premium from the drop-down menu to manage the billing information/history.

For questions call us at 0808-234-9279, Monday through Sunday from 8AM to midnight GMT Monday through Sunday.
*Calls to this number are free from a UK landline; calls from a mobile may be charged and will vary in cost depending on your mobile phone provider.